Location
James E Race MD 2909 S Hampton Road, Suite D107 Dallas, TX 75224Phone: 214-467-3832Fax: 877-759-6704
Office Hours
Monday, 8:30 - 5:00 pm
Tuesday, 8:30 - 5:00 pm
Wednesday, 8:30 - 5:00 pm
Thursday, 8:30 - 5:00 pm
Friday, 8:30 - 5:00 pm

When you are unwell, deciding whom to call can be harder than usual. A sick visit in Dallas, TX gives you a chance to discuss a new health concern with a clinician, but the right timing and setting depend on your symptoms. Clear information at the first call helps the office guide you.
James E. Race, MD lists acute illness care alongside ongoing adult primary care. Contact the practice about availability and the type of appointment that fits your concern. Do not assume walk-in or same-day access without checking.
Call 911 for severe difficulty breathing, persistent chest pain or pressure, new confusion, or signs of stroke. Do not delay emergency assessment while waiting for an office reply. The CDC's respiratory illness guidance identifies several warning signs that need immediate care, including breathing difficulty and persistent chest or abdominal pain.
If you are unsure how urgently a non-emergency concern needs evaluation, explain the symptoms to the office promptly. An online request form should not be treated as a monitored emergency service.
Start with your main symptom, when it began, and whether it is worsening. Be specific about changes that affect ordinary activities. “I have been unable to keep fluids down since this morning” communicates more than “I think I have a bug.”
Ask where to go if the practice cannot see you within the recommended timeframe. If symptoms change while you are waiting, seek updated advice rather than relying on instructions based on an earlier situation.
Write a simple sequence: when you first felt unwell, what happened next, and what is different now. Include relevant exposures or recent travel if applicable, without deciding in advance what diagnosis they prove. Tell the clinician if symptoms improved and then returned.
For respiratory illness, early contact can matter particularly for people at higher risk of complications. The CDC explains that flu and COVID-19 antiviral treatments work best when started promptly. Ask whether assessment or testing is appropriate rather than waiting for an arbitrary number of days.
Have identification, insurance details if applicable, a current medication list, and allergy information available. Include over-the-counter cold remedies, pain medicines, and supplements. Bringing the product names or photographs of labels helps avoid uncertainty about ingredients.
If you have been seen elsewhere, bring the results and discharge instructions. Mention prescriptions you have not yet started as well as those you are already taking. Do not use leftover antibiotics or someone else's medicine while waiting for the appointment.
The clinician will decide what history, examination, or testing is appropriate for the concern. Ask what the working explanation is and what would change the plan. You may leave with advice, a prescription, a test order, follow-up instructions, or a recommendation for another care setting.
Antibiotics treat bacterial infections, not viral illnesses. A useful appointment does not always end with an antibiotic prescription. If medicine is recommended, ask what it treats, how to take it, and which reactions should prompt a call.
If you have respiratory symptoms, ask the office about precautions before arrival. The CDC describes steps to reduce respiratory virus spread, including cleaner air, hygiene, and appropriately used masks. Follow advice that fits your illness and circumstances.
An established care relationship can also help connect the sick visit with your usual treatment. Read about the benefits of having a primary care doctor for more on keeping health information and follow-up organized.
Tell the office ahead of time. A new concern may need a different appointment or separate evaluation.
Contact the office to check availability and receive guidance for your symptoms.
For a non-emergency concern, contact the James E. Race, MD office and explain what has changed. The first goal is to identify the appropriate next step and timing for care.
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Our practice is here to support your healthcare needs. If you have questions about services, need to schedule an appointment, or would like to speak with our team.
2909 S Hampton RoadSuite D107Dallas, TX 75224