Privacy Policy

This Privacy Policy applies to James E. Race, MD, PA, Summit Health Family & Urgent Care, and any affiliated clinics, practice locations, websites, patient portals, telehealth services, service lines, and future locations operated by either organization (collectively, the 'Practice').

This Privacy Policy governs information collected through websites and online services. Protected Health Information (PHI) and medical records are governed separately by the Practice's Notice of Privacy Practices and applicable federal and state laws, including HIPAA.

We may collect personal information you voluntarily provide, including names, addresses, telephone numbers, email addresses, appointment requests, insurance-related inquiries, employment inquiries, survey responses, and other communications. We may also automatically collect IP addresses, browser information, device identifiers, referral sources, usage patterns, and similar technical information.

Our websites may use cookies, pixels, analytics tools, session replay technologies, advertising technologies, and similar tools to improve functionality, measure effectiveness, personalize experiences, and support business operations.

Information may be used to provide requested services, schedule appointments, communicate with patients, improve website performance, conduct analytics, support quality improvement efforts, administer patient portals, and comply with legal obligations.

By providing contact information, you consent to receive appointment reminders, operational notifications, care coordination messages, patient satisfaction surveys, and other permitted communications. Consent to receive marketing communications may be withdrawn at any time.

We may engage vendors for website hosting, analytics, electronic communications, scheduling, payment processing, customer support, population health services, and related functions. Such vendors are required to maintain appropriate confidentiality and security protections.

We employ reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, and destruction. No system can guarantee absolute security.

Information may be retained as necessary to fulfill healthcare, operational, legal, regulatory, tax, audit, compliance, and business purposes.

Subject to applicable law, individuals may request access to certain information, request correction of inaccurate information, or inquire about our privacy practices.

Our websites are not directed to children under the age of 13, and we do not knowingly collect personal information from children through our websites.

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on applicable websites.

Privacy and Website Administrator
James E. Race, MD, PA / Summit Health Family & Urgent Care
Phone: 214-467-3832
Email: admin@jameseracemd.com